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Returns Policy

RETURNS 

Unopened merchandise may be returned in its original condition, including original packaging within 30 days of receipt. If merchandise is returned in accord with these requirements, you will receive a full refund less shipping.

All returns require a RMA number that must be dispensed to you by our Customer Service department. Do not return the item unless you have been given a RMA number.  

Items cannot be returned if they were already opened.

Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we are responsible for the error. 

Returned merchandise should be delivered along with a RMA# to the following address:

RETURNS DEPARTMENT 

HENDRIKS SCIENTIFIC, USA

22 Broadlawn Drive

Central Islip, NY 11722